How the IFLYFLAT Points Flight Concierge works.

  • Fly Business Class on your points and request flights anywhere on an adhoc basis.

  • Unlock hassle-free travel while avoiding costly $10,000-$20,000 airfares.

  • Using points will save you $5,000 to $10,000 on every ticket vs regular Business Class airfares.

Our experienced flights team, with over 10 years of experience and a collective booking of over 1 Billion reward points, specialised in empowering clients to fly in the pointy-end stress-free.


iFLYflat founder Steve Hui answers the FAQ on the Points Flights Bookings Concierge.

  • Who is Steve Hui and iFLYflat (00.00)

  • What is the Points Flight Bookings Concierge Service (00.52)

  • What are the booking fees (02.28)

  • How long does it take to find a flight (03.24)

  • When is the best time to book (04.20)

  • How many points do you need (05.18)

  • What type of clients we help – Points Flights Concierge (07.53)

  • What type of clients we help – 1:1 Points Travel Strategy (08.34)

  • What’s the process of the Points Flights Concierge (9.35)

  • Can a points booking be cancelled or changed (11.55)

  • What is our booking success rate (13.10)

  • What happens in the event we can only find one-leg but not the other-leg (14.18)

  • End (15.07)


Here's a step-by-step insight into our booking process:

  1. Personalised Request: Share your travel preferences - dates, destinations, number of passengers and flexibility.

  2. Expert Search and Share: We take charge of finding the most suitable flight and airline options that your points can cover, and share them with you as they become available.

  3. Tailored Options:

    • If the initial options are not suitable, don't worry; we'll continue searching and refining until we find the right flights for you.

    • If they are suitable, let us know promptly to secure your flights.

  4. Booking Approval:

    • Once we've agreed on the right flights, we'll book them on your behalf.

    • We do this by logging into your frequent flyer account (with your blessing).

    • We efficiently handle the entire booking and ticket tax payment process on your behalf,

  5. Itinerary Confirmation: You'll get the airline's itinerary with all trip details, giving you the freedom to choose seats and meal preferences.

  6. Payment Ease: You can use your favourite credit card to pay upon booking. You will receive an invoice for the ticket taxes and iFLYflat fees.

  7. No Find, No Fee: Our ethos is in delivering value, so you won't be charged if we don't find the right flights that meet your criteria.

  8. Update if anything changes: We are working daily to help you fly. If your plans change or need to be put on hold, please let us know promptly so we can adjust and seats searches are not wasted.


The process of finding reward points flights.

  • The process of finding points flights is similar to fishing. We work with you to search for a specific type and size of fish you are looking for, and that your points allow for. (aka airlines, destination, dates).

  • Every day, new seats come and go, each airline has their own inventory of seats, every partner has their own inventory of seats.

  • Anyone in the world 24/7 who holds relevant points or partner points can book (or cancel) the same points flight, hence the quick changing nature of finding reward points seats.


Why Finding Points Seats is Difficult & Why our Fees are Charged per Seat.

  • Securing points seats is like fishing; they're scarce, and each airline's rules differ, making multiple seats on one flight especially challenging.

  • Bookings with multiple seats are charged per seat, with each seat saving $5,000 to $10,000 vs cash airfare prices.


iFLYflat Fee Pricing table:

Business Class Success Fee: (no find, no fee). We like to work in a clear, precise way.


Pricing and Savings Example:

With our Concierge's expert guidance, clients enjoy substantial savings by flying on points, between $5,000 to $10,000 in savings per ticket


Use this Flight Booking Request Form to request your booking:



Customer Testimonials: 

https://www.iflyflat.com.au/testimonials


iFLYflat is a trusted voice for business leaders and the media:  

https://www.iflyflat.com.au/media

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