Your flight agent, membership team and community — find the right next step.
FLIGHT REQUESTS & BOOKING CHANGES
Reply to your flight agent.
Use your existing email thread with the flight support / ticketing agent handling your request or booking.
What to include in your email
Find your email threadUse the conversation with your agent or your booking confirmation email.
Include your trip detailsBooking reference (if issued), passenger names, route and dates.
Explain what you needDescribe your request and any flexibility with dates or routes.
Keep flight requests and changes with that agent. Please do not use the general phone number, membership inbox or community, or submit a duplicate request.
Booking Guidance
Found live reward seats? Reply to your flight agent in your existing email thread.
Which seat details to send
Include the live seat details, route, travel dates and passenger count.
Check your membership confirmation for inclusions, Flights Club Travel Agency credit and partner terms. Existing Explore and Platinum members should refer to their current agreement.
Circle community
Connect with the community using your existing Circle account.
Sending a request does not confirm a change. Airline rules, availability, your booking terms and any applicable fees still apply.
Booking Guidance, search support and benefits depend on your existing membership agreement. Existing Explore and Platinum members should use their current agreement. This page does not add to your entitlements.
