A new points-flight booking
Share your route, dates and points programmes. Our team will answer booking questions when they follow up.
Submit a flight booking request →How can we help?
Looking to book a points flight? Submit a flight booking request first. Our concierge team can answer your questions and confirm the next steps by email.
Submit a flight booking request → Open the request form directly ↗
Submitting a request does not confirm a flight booking. Our team will clarify the details and fees before beginning a search. For other questions, email the team or send a general enquiry below.
A programme or membership
Talk through the System, Club or Black before you choose.
Book a call →Flights, hotels & holidays
Plan the rest of your journey through Flights Club Travel, using cash or a combination of cash and points.
Explore Flights Club Travel →Existing-member support
Already have a flight booking or open request? Reply to your existing flight agent instead of submitting another request.
View member support →Media & partnerships
Interviews, commentary or a potential partnership.
Email the team →Level 17, 123 Pitt St, Sydney NSW 2000
For household points education, explore The House of Points ↗.
SEND AN ENQUIRY
Message the team.
Use this form for programme, membership, media and general enquiries. For a new points flight, submit a flight booking request so the concierge team can discuss your questions. If you already have an open flight request or booking, use member support.
Thanks — your enquiry has been submitted. The team will respond using the contact details you provided.