You submit a request. We search. We find the seats. You approve. We book. No phone calls. No searching. No guessing.
This is a self-submit, online service. When we find the right seats, we come back to you for approval — then book on your behalf.
Want the short version before you go deeper? Ask Page Guide to explain the process, likely fit, and whether membership would create more value.
This is a self-submit service. All requests are made via the booking form. We do not take phone enquiries for concierge bookings.
You are only charged if we successfully find and book the flights you approve. If we can't find suitable seats, there is no charge.
We specialise exclusively in Business and First Class award bookings. We do not book Economy or Premium Economy seats.
This is the system every The Flights Club member goes through. It's not a course. It's a managed, expert-led process that runs continuously for the life of your membership.
We map every dollar of your business spend and identify exactly which expenses can earn points, which can't, and what the optimal card and program structure looks like for your specific business. This is your personalised Points Travel OS — the foundation of everything that follows.
We recommend the right credit card(s) and frequent flyer programs for your situation — based on your spend profile, not on any commercial arrangement. We are independent. We don't receive commissions from card issuers or airlines. The recommendation is always what's best for your points earning.
This is where your business spend becomes points. We identify every eligible payment — supplier invoices, BAS, payroll, subscriptions — and recommend the right mechanism to earn points on each one. For many members, this includes points guides like pay.com.au, which route EFT payments through a credit card so you earn points on transactions that previously earned nothing.
The Flights Club is payment-agnostic. We assess your business structure and recommend the best approach for your situation. Pay.com.au is a platform we often recommend — but it's one tool among several, and it's only recommended where it makes sense for your business. All Flights Club members receive the pay.com.au Premium Tier fee waived ($1,980/year) as a membership benefit, where applicable.
Transferring points at the wrong time is one of the most common and costly mistakes. We tell you exactly when to transfer, which program to transfer into, and how many points to move — based on the specific seats we're targeting for you. Transfers are irreversible; timing is everything.
We search across 10 airline partners simultaneously, find the best available award seats, and book them on your behalf — at the best possible redemption value for your points balance.
Seven steps from request to boarding pass. Here's exactly what happens at each stage.
Fill in the booking form on the Concierge page. Share your travel preferences — destination, dates, number of passengers, flexibility, and which frequent flyer programs you hold points in (with approximate balances). This takes around 3 minutes.
Our team begins searching across all relevant airline partners and programs for Business or First Class award availability that matches your criteria. We look at one-way and return combinations, partner airline redemptions, and alternative routing options to find the best available seats your points can cover.
Award seat availability changes daily — sometimes hourly. As we find suitable options, we share them with you. Timing depends on route, dates, and current availability. Some bookings come together quickly; others require patience as seats open up. We keep searching until we find the right fit or you advise us otherwise.
When we present options, you review them and let us know.
Once you approve the flights, we log into your frequent flyer account (with your permission) and complete the booking. We handle the entire process — points redemption, tax payment, and ticketing. You do not need to do anything at this stage.
Once booked, the airline sends your itinerary confirmation directly to you. From here, you can log into the airline's website to select your seats, choose meal preferences, and manage your booking as you normally would.
You will receive an invoice for the ticket taxes (paid to the airline) and the iFLYflat service fee. Payment is due on booking. You can use your preferred credit card — we recommend using a card that earns points on the transaction.
Fill in the booking form and our team will begin searching. No phone calls, no back-and-forth. Just Business Class.
Still deciding between a direct concierge booking and a broader The Flights Club setup? Ask Page Guide before you act.
From $950/leg · No find, no fee · Business & First Class only