Membership Points Flight Concierge
How It Works

How The Flights Club
Membership Works

You’ve got points. The Points Travel OS is the system that turns them into Business Class seats — every year.

If you want the simple version first, ask Page Guide to walk you through the process and likely best fit.

View Membership Tiers → How Concierge Works
The Membership Journey

From sign-up to Business Class

Every membership follows the same structured journey. Here is exactly what happens — and when.

1
You do this

Free Points Audit

Before you join, complete your free Points Audit. This takes around 10 minutes and maps every dollar your business spends — identifying which expenses are currently earning points, which are not, and what your total annual points potential looks like.

What you'll discover: Your current annual points earn rate, the gap between what you're earning and what you could earn, and an indicative Business Class seat count based on your spend profile.
2
The Flights Club does this

Discovery Call & Tier Recommendation

A The Flights Club advisor reviews your Points Audit results and schedules a brief discovery call. They'll confirm which membership tier is the right fit for your business — Explore, Platinum, or Black — based on your annual spend, travel frequency, and goals.

Typical outcome: Explore suits businesses spending $200K–$800K/year. Platinum suits $800K–$3M. Black suits $3M+ who have co-founders or want to fly 6 to 10 seats per year.
3
Together

Onboarding & The Points Travel OS Session

Once you join, your first session is your The Points Travel OS — a structured 30 to 40-minute strategy session with your dedicated The Flights Club advisor. This is the foundation of your membership. Your advisor maps your exact spend profile and builds a personalised plan covering which cards to use, which programs to consolidate into, and how to structure your business payments to maximise points earn.

What you receive: Your tailored roadmap to Business Class. Most members discover they can earn 40–120% more points than they currently do, from the same spend.
4
The Flights Club does this

Ongoing Strategy Sessions & Program Monitoring

Your membership includes regular strategy sessions throughout the year. Your advisor monitors program changes, transfer bonuses, and new earn opportunities — and alerts you when action is required. Points programs change frequently; The Flights Club ensures your strategy stays optimal.

Session frequency: Explore — 1 session/year. Platinum — one 1:1 points strategy session with Steve Hui per year. Black — one 1:1 points strategy session with Steve Hui per year.
5
Together

Concierge Bookings — Included Seats

When you're ready to fly, your membership includes Business Class concierge bookings. Platinum members receive 4 return Business Class seats per year. Black members receive 10 seats. Simply tell your advisor where you want to go and when — The Flights Club handles the search, redemption, and booking across all partner programs.

Explore members: Concierge bookings are available at a 10% member discount on the standard per-seat fee. See the Concierge How It Works page for full details.
6
You do this

Fly Business Class — Repeat Every Year

You fly. Your business continues to earn points. Your advisor continues to optimise your strategy. The system compounds: the longer you're a member, the more efficient your points earn becomes, and the more Business Class travel you unlock from the same business spend.

Average member outcome: 2–6 Business Class return trips per year, with total flight value of $20,000–$80,000 — funded entirely by business expenses that were already being incurred.
CHOOSE YOUR PATH

What's included at each tier

Explore is now a fully public self-directed entry point, so this section shows the whole ladder clearly: Explore gives you the full system and partner stack, while Platinum and Black add advisory depth and included concierge support.

Self-Directed

Explore

$1,999
+ GST / year
What's included
  • ✓ The full Points Travel OS — the complete self-directed system to run at your own pace
  • ✓ 9 curated partner benefits — including compounding value across travel, earn, and status partners
  • ✓ 3× Gold memberships — Virgin, Accor, and Passport Rewards from the start
  • ✓ Monthly group sessions and member community — live Q&A, support, and accountability
  • ✓ 10% discount on Points Flight Concierge bookings when you want hands-on help
Recommended for: $200K–$1M annual business spend
Learn about Explore →
Advisory-Led Memberships
Advisory

Platinum

$6,000
+ GST / year
  • ✓ Personalised Points Travel OS — your personalised roadmap
  • ✓ 1:1 points strategy sessions with Steve Hui
  • ✓ 4 × return Business Class concierge seats per year
  • ✓ pay.com.au Premium Tier fee waived ($1,980/year value) — if recommended for your situation
  • ✓ Monthly small group points & travel strategy sessions
Recommended: $800K–$3M spend · 3–5 seats/year
Learn about Platinum →
Premium Advisory

Black

$10,000
+ GST / year
  • ✓ Personalised Points Travel OS — your personalised roadmap
  • ✓ 1:1 points strategy sessions with Steve Hui
  • ✓ 10 × Business Class concierge seats per year
  • ✓ pay.com.au Premium Tier fee waived ($1,980/year value) — if recommended for your situation
  • ✓ Direct access to Steve Hui
Recommended: $3M+ spend · 6–10 seats/year
Learn about Black →
The Science

Business Class isn't a luxury.
It's a performance decision.

Research consistently shows that how you travel directly affects how you perform when you arrive. Here's what the science says.

🧠

Jet lag costs 3–5 days

Economy class sleep deprivation and cramped conditions impair cognitive function for up to 5 days post-flight. Business Class sleep quality is clinically comparable to a hotel bed.

💼

Arrive ready to perform

Business owners who fly Business Class report arriving ready to work vs. needing recovery time. For a $500K deal, the ROI on a $5K seat is obvious — when you're not paying $5K for it.

✈️

Travel joy is real

Anticipation of a great trip produces measurable dopamine increases — the same effect as a pay rise. Members report that knowing their next Business Class trip is booked changes how they feel about work today.

The Model

Why most business owners never fly Business Class on points

It's not a lack of points. It's a lack of a system.

🎯
The Problem
You have points
But no strategy for which ones to earn, when to transfer, or how to find seats.
⚙️
The System
TFC installs the system
Earn strategy, transfer timing, seat hunting, and booking — all done for you.
🛫
The Result
You fly Business Class
Consistently. On points. Without spending hours figuring it out yourself.
Year One

What to expect in your first 12 months

A realistic timeline for a Platinum member joining today.

W1
Week 1
Points Audit + Onboarding Call
You'll first receive 4 x 20-minute points knowledge videos to watch that will give you the whole understanding about points, cost vs benefit and how to leverage points. You also receive your member portal access.
W2
Week 2–3
The Points Travel OS Session
Book your tailored 30 to 40-minute strategy session with your dedicated points advisor. This builds upon what you have learnt via the videos and gives you specific guidance on what path to implement — including ensuring you fully and clearly understand how to leverage points and the cost vs benefit. You receive your The Points Travel OS — the exact card stack, program structure, and spend routing to maximise your annual points earn.
M1
Month 1–3
Implement the Blueprint
You implement the recommended card changes and payment routing. Most members see a 40–80% increase in monthly points earn within the first 90 days — from the same business spend.
BC
Month 1–6
First Business Class Booking
Your first Business Class redemption can happen anytime from month 1 to month 6 — it depends on how many points you already have, how quickly you accumulate them, and the trips you have in mind. Your advisor handles the search and booking — you just confirm the dates.
Y1
Year 1 Complete
Renewal & Year 2 Strategy
At your annual review, your advisor maps out Year 2 — typically with a higher points earn rate, more included seats, and a clearer picture of your annual Business Class travel plan.
Common Questions

Membership FAQ

How quickly will I see results?
Most members see a measurable increase in monthly points earn within 30–60 days of implementing their The Points Travel OS. The first Business Class booking typically happens within 6–12 months, depending on your starting points balance and annual spend.
Do I need to already have points to join?
No. Many members join with zero or very few points. The membership is designed to build your points earn from your existing business spend — you don't need a head start. That said, if you already have a significant points balance, your advisor will factor that into your Blueprint and you may be able to book your first flight sooner.
What if my business spend is seasonal or irregular?
That's completely normal. Your advisor will map your spend profile across the full year and structure your Blueprint to account for seasonal variation. The goal is to maximise earn across your total annual spend — not just your peak months.
Can I upgrade my tier during the year?
Yes. If your business grows or your travel needs change, you can upgrade to a higher tier at any time. The upgrade fee is calculated on a pro-rata basis for the remaining membership period.
What does The Flights Club charge for concierge bookings above my included allocation?
Platinum and Black members receive a 30% discount on the standard concierge fee for additional bookings beyond their included seats. The standard fee is $300/seat each-way for NZ/Fiji/Domestic, $650/seat each-way for Asia, and $950/seat each-way for Rest of World. See the Concierge How It Works page for full details.
Ready to Start?

Start with a free Points Audit.

Find out exactly how many Business Class seats your current business spend could be generating — before you commit to anything.

If you would rather talk it through before starting the audit, ask Page Guide for a faster self-qualification path.

Start Your Free Points Audit → View Membership Tiers

Free audit · No obligation · Takes 10 minutes